State of Alaska Cybersecurity Issues Impacting Retirement Contributions
January 8, 2025
The Latest: A is preventing Å®Óźϼ¯ from transferring employees’ retirement contribution deductions (PERS, TRS, and SBS) to the State. We're in contact with the State's Division of Retirement and Benefits (DRB), and receiving regular updates.
- While we're working to do what we can, the State is ultimately responsible for those retirement programs and there's nothing Å®Óźϼ¯ can do to speed up their ongoing efforts to resolve the issues.
- See the update from November and December of last year for additional background and details.
What We Know: The system that allows Å®Óźϼ¯ to electronically transfer employee retirement contributions to the State DRB has been offline since November 4. The outage resulted from a cyber-attack on DRB infrastructure, which was contained.
- As a result, we've not been able to make contributions since around that time.
- DRB is working to address the issue by manually catching up and getting a previously planned technology upgrade online.
What We Don’t Know:
- How long it will take for contributions to be processed - either manually, or electronically through the system upgrade when it comes online
- If interest that would have been earned on post-Nov. 4 contributions will be addressed.
- The State is responsible for making this determination.
What We’re Doing:
- Making payroll deductions and withholdings as usual. If you’re enrolled in PERS, TRS, or SBS, Å®Óźϼ¯ is continuing to make payroll deductions and withholdings as we normally would.
- Tracking Å®Óźϼ¯ and total contributions. HR and Finance staff are also keeping track of Å®Óźϼ¯â€™s employer contributions to retirement and the combined total of our and your contributions, so they can be provided to the state as soon as possible.
- Staying in contact with DRB for status updates and additional information.
What’s Next: Å®Óźϼ¯ is awaiting further direction from the state on how to proceed and an estimate of when the issues preventing us from transferring your retirement contributions to the state will be resolved.
- Questions? Read the latest update from DRB .
- If that doesn’t answer your questions, you can contact DRB’s Member Education Center at (907) 465-4460 or doa.drb.mscc@alaska.gov.
Published Å®Óźϼ¯ HR Web Site 11/14/2024
Å®Óźϼ¯ News 11/15/2024, 12/6/2024 & 1/10/2025
Email Notification to impacted employees 1/10/2025